Genusshotel Diamant Naturns, Naturns
About the Hotel
Genusshotel Diamant is a family-run hotel situated in the serene center of Naturno, surrounded by stunning mountain views. It focuses on promoting well-being with a blend of nature and comfort, making it an ideal destination for an active holiday. The hotel's commitment to the Alpine wellness lifestyle is reflected in its offerings, including locally sourced products and opportunities for outdoor exploration. Guests can experience a harmonious blend of luxury and a personal touch from the family managing the hotel.
Location
The hotel is positioned in the quiet center of Naturno, known for its tranquil atmosphere and access to outdoor activities. It is approximately 28 miles from Bolzano, with convenient transportation options available. Guests arriving by train can benefit from a complimentary transfer from the Naturno train station and receive a South Tyrol Guest Pass for free local travel.
Rooms
Classic-style rooms feature wooden furnishings and carpeted floors for a cozy ambiance. Each room includes modern amenities such as air conditioning, flat-screen TVs, and private bathrooms equipped with bathrobes and hairdryers. Many rooms also offer balconies with breathtaking views of the surrounding mountains. The hotel provides options for guests seeking single-use accommodations at an additional charge.
Eat & Drink
The hotel offers a gourmet half-board package that includes a rich breakfast buffet with both sweet and savory options. Guests can enjoy a 5-course evening meal complemented by a salad buffet. Dining can also be experienced al fresco on the terrace in favorable weather conditions. A bar is available on-site for light snacks and drinks throughout the day.
Leisure & Business
A range of leisure amenities are available, including a free indoor pool, sauna, and infrared cabin for relaxation. Guests can unwind in the landscaped garden, equipped with tables, chairs, and sun loungers. Free walking tours are organized, and complimentary bicycles are provided for those looking to explore the area actively. An e-charging station for electric vehicles is available in the underground garage.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Security
- Elevator
- Coffee shop
- Fireplace
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Hiking
- Cycling
Services
- Room service
- Housekeeping
- Stores/Commercial services
- Welcome drink
Dining
- Bar/ Lounge area
Children
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Beach umbrellas
- Sun terrace
- Garden area
- Spa center
- Sauna
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel seemed decent overall, but I found the owners to be quite unfriendly and unhelpful during my stay. While the place met my basic expectations for a 3-star hotel, the lack of cooperation really detracted from the experience. I was disappointed that there was no laundry service available, and when I asked for recommendations, I was met with silence. I wouldn't recommend it due to the owners' attitude.
The hotel was acceptable, typical of a 3-star establishment, but my experience was marred by the owners' unfriendliness and lack of assistance. While I found the room satisfactory, the absence of basic services like laundry was quite disappointing. I wouldn’t recommend this place based on my stay.
I had a decent stay at the hotel, but the unfriendliness of the owners really put a damper on my experience. The place was clean enough, but nothing stood out for me, especially since they weren't helpful when I needed assistance finding a laundry service. I wouldn't recommend it if you're looking for a welcoming atmosphere.
The hotel was clean, but it felt like a typical 3-star experience. Unfortunately, the owners were extremely unfriendly and unhelpful, particularly when I inquired about laundry services. I eventually found a laundry shop nearby on my own. While the hotel itself was acceptable, the lack of basic hospitality left a sour taste. I can't recommend it based on my experience.
I had a mixed experience at this hotel. While it was clean and met basic expectations for a 3-star, the staff were quite unfriendly and unhelpful, which really impacted my stay. I was also disappointed that there was no laundry service available and had to figure this out on my own, despite asking the owners for assistance. Overall, I wouldn't recommend this hotel based on the service I received.
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